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Excellence Wins: A NoNonsense Guide to Becoming the Best in a World of Compromise,Used
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Horst Schulze knows what it takes to win. In Excellence Wins, the cofounder and former president of the RitzCarlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise. In his characteristic nononsense approach, Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his stillprolific fiftyyear career in the hospitality industry.For over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and peoplefocused standards that made the RitzCarlton brand world renowned. In Excellence Wins, Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization.With his triedandtrue methods and inspiring, hardearned wisdom, Schulze teaches you everything you need to know about: Why leading well is an acquired skill Serving your customers Engaging your employees Creating a culture of customer service Why vision statements make a difference What it really means to practice servant leadershipSchulze's principles are designed to be versatile and practical no matter where you are in your career. He'll remind you that you don't need a powerful title or dozens of direct reports to benefit from the advice he shares in Excellence Winsyou have everything you need to apply it to your life and career right now.Let Schulze's incredible story help you unleash the disruptive power of your true potential, beat the competition, own your career trajectory, and experience the gamechanging power of what happens when Excellence Wins.
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This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What is the main theme of 'Excellence Wins'? A: 'Excellence Wins' focuses on the importance of leadership and customer service excellence in achieving success in the business world.
- Q: Who is the author of 'Excellence Wins'? A: The book is authored by Horst Schulze, cofounder and former president of the Ritz-Carlton Hotel Company.
- Q: What type of binding does 'Excellence Wins' have? A: 'Excellence Wins' is available in hardcover binding, which provides durability and a premium feel.
- Q: How many pages are in 'Excellence Wins'? A: 'Excellence Wins' contains 224 pages, offering a comprehensive look at leadership and service principles.
- Q: When was 'Excellence Wins' published? A: 'Excellence Wins' was published on March 5, 2019.
- Q: What can readers expect to learn from 'Excellence Wins'? A: Readers can expect to learn about effective leadership skills, customer service strategies, and creating a culture of excellence within organizations.
- Q: Is 'Excellence Wins' suitable for all career levels? A: Yes, the principles in 'Excellence Wins' are designed to be versatile and applicable to anyone, regardless of their career stage.
- Q: What are some key concepts discussed in the book? A: Key concepts include servant leadership, customer engagement, and the significance of a strong vision for success.
- Q: Can 'Excellence Wins' be applied outside the hospitality industry? A: Absolutely, the principles outlined by Horst Schulze are applicable across various industries and organizational contexts.
- Q: Is there an illustrated edition of the book? A: Yes, 'Excellence Wins' is available in an illustrated edition, enhancing the reading experience with visual elements.