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Exit, Voice, And Loyalty: Responses To Decline In Firms, Organizations, And States
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An Innovator In Contemporary Thought On Economic And Political Development Looks Here At Decline Rather Than Growth. Albert O. Hirschman Makes A Basic Distinction Between Alternative Ways Of Reacting To Deterioration In Business Firms And, In General, To Dissatisfaction With Organizations: One, Exit, Is For The Member To Quit The Organization Or For The Customer To Switch To The Competing Product, And The Other, Voice, Is For Members Or Customers To Agitate And Exert Influence For Change From Within. The Efficiency Of The Competitive Mechanism, With Its Total Reliance On Exit, Is Questioned For Certain Important Situations. As Exit Often Undercuts Voice While Being Unable To Counteract Decline, Loyalty Is Seen In The Function Of Retarding Exit And Of Permitting Voice To Play Its Proper Role.The Interplay Of The Three Concepts Turns Out To Illuminate A Wide Range Of Economic, Social, And Political Phenomena. As The Author States In The Preface, Having Found My Own Unifying Way Of Looking At Issues As Diverse As Competition And The Twoparty System, Divorce And The American Character, Black Power And The Failure Of Unhappy Top Officials To Resign Over Vietnam, I Decided To Let Myself Go A Little.
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- Q: What is the page count of this book? A: This book has one hundred seventy-six pages. It's a paperback edition published by Harvard University Press.
- Q: What are the dimensions of this book? A: The dimensions of this book are five point five one inches in length, zero point five one inches in width, and eight point two seven inches in height.
- Q: Who is the author of this book? A: The author of this book is Albert O. Hirschman. He is known for his innovative thoughts on economic and political development.
- Q: What is the genre of this book? A: This book falls under the Workplace Culture category. It discusses themes of decline in firms and organizations.
- Q: What is the binding type of this book? A: This book is a paperback edition. It is designed for easy handling and reading.
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