Title
Exit, Voice, And Loyalty: Responses To Decline In Firms, Organizations, And States
Delivery time: 8-12 business days (International)
An Innovator In Contemporary Thought On Economic And Political Development Looks Here At Decline Rather Than Growth. Albert O. Hirschman Makes A Basic Distinction Between Alternative Ways Of Reacting To Deterioration In Business Firms And, In General, To Dissatisfaction With Organizations: One, Exit, Is For The Member To Quit The Organization Or For The Customer To Switch To The Competing Product, And The Other, Voice, Is For Members Or Customers To Agitate And Exert Influence For Change From Within. The Efficiency Of The Competitive Mechanism, With Its Total Reliance On Exit, Is Questioned For Certain Important Situations. As Exit Often Undercuts Voice While Being Unable To Counteract Decline, Loyalty Is Seen In The Function Of Retarding Exit And Of Permitting Voice To Play Its Proper Role.The Interplay Of The Three Concepts Turns Out To Illuminate A Wide Range Of Economic, Social, And Political Phenomena. As The Author States In The Preface, Having Found My Own Unifying Way Of Looking At Issues As Diverse As Competition And The Twoparty System, Divorce And The American Character, Black Power And The Failure Of Unhappy Top Officials To Resign Over Vietnam, I Decided To Let Myself Go A Little.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.