Facilitating Rapid Process Improvement Workshops,Used

Facilitating Rapid Process Improvement Workshops,Used

SKU: SONG0367724677 In Stock
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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
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This is a selfstudy guide for facilitators of rapid process improvement workshops that helps anyone who feels like they arent truly gaining the full results of improvement initiatives and kaizen events. They know they can do better, but dont know how. The author, an experienced facilitator in government and nonprofits, speaks to the facilitator through coaching notes and actual workshop documents and techniques so the reader can fully understand how greater results are achieved. This guide takes the reader through a stepbystep path of a newly created workshop agenda. The author has parsed the workshop path into more manageable parts, easier for both the facilitator and the team. These parts split the improvement work into two sections: "removing the unnecessary" and "smoothing out the flow." "Smoothing out the flow" is divided further into:When the work is coming inWhen the product/person is going through the processHow the work is performedIn addition, the author includes newly created tools and training content. For example, a datagathering table points the facilitator to what data need to be collected when. Training for the team includes making sure they understand the structure of a process as well as to instruct them and define how a Lean process actually functions. This distinction is important because all improvements are not necessarily Lean improvements.Several bodies of knowledge are incorporated into this guidenot only Lean and Six Sigma, but internal auditing, organizational development, and statistics.Essentially, this guide includes tips, nuances, and original tools that are missing from the traditional training of facilitators of kaizen events. It provides enough information for the facilitator to think in a creative way.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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