Title
Failure Sucks!: More For Your Customers, Than For You.,Used
Delivery time: 8-12 business days (International)
What does it take for a businesstobusiness company to succeed? The obvious answer is a hearty list of satisfied customers. But what does it take to keep such an impressive list in a competitive market? Failure Sucks! answers these questions in clear, concise, and clever terms that are much simpler and more sensible than a lot of what youve already heard.Failure Sucks! reminds us that, at the bottom line, it takes improvement to achieve success, and improvement requires change. To accomplish change, a B2B company must use customer feedback to assess its customers satisfaction, needs, and desires and then do whatever it takes to make sure it meets all three.To make sure that achieving success isnt something easier said than done, Failure Sucks! includes numerous examples, checklists, and tips you can use to make sure your customer feedback program is geared toward driving customer success and, in turn, company success.Seasoned business executive Steve Bernstein brings over two decades of handson development experience to this topicand, he also brings his trademark sense of humor. Even though Failure Sucks! tackles a heavy topic, it isnt a heavy text filled with technical jargon. The tone is intentionally kept light, and comical illustrations appear throughout.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.