Title
First, Break All The Rules: What The World'S Greatest Managers Do Differently
Delivery time: 8-12 business days (International)
The Greatest Managers In The World Seem To Have Little In Common. They Differ In Sex, Age, And Race. They Employ Vastly Different Styles And Focus On Different Goals. Yet Despite Their Differences, Great Managers Share One Common Trait: They Do Not Hesitate To Break Virtually Every Rule Held Sacred By Conventional Wisdom. They Do Not Believe That, With Enough Training, A Person Can Achieve Anything He Sets His Mind To. They Do Not Try To Help People Overcome Their Weaknesses. They Consistently Disregard The Golden Rule. And, Yes, They Even Play Favorites. This Amazing Book Explains Why.Marcus Buckingham And Curt Coffman Of The Gallup Organization Present The Remarkable Findings Of Their Massive Indepth Study Of Great Managers Across A Wide Variety Of Situations. Some Were In Leadership Positions. Others Were Frontline Supervisors. Some Were In Fortune 500 Companies; Others Were Key Players In Small, Entrepreneurial Companies. Whatever Their Situations, The Managers Who Ultimately Became The Focus Of Gallup'S Research Were Invariably Those Who Excelled At Turning Each Employee'S Talent Into Performance.In Today'S Tight Labor Markets, Companies Compete To Find And Keep The Best Employees, Using Pay, Benefits, Promotions, And Training. But These Wellintentioned Efforts Often Miss The Mark. The Frontline Manager Is The Key To Attracting And Retaining Talented Employees. No Matter How Generous Its Pay Or How Renowned Its Training, The Company That Lacks Great Frontline Managers Will Suffer.Buckingham And Coffman Explain How The Best Managers Select An Employee For Talent Rather Than For Skills Or Experience; How They Set Expectations For Him Or Her They Define The Right Outcomes Rather Than The Right Steps; How They Motivate People They Build On Each Person'S Unique Strengths Rather Than Trying To Fix His Weaknesses; And, Finally, How Great Managers Develop People They Find The Right Fit For Each Person, Not The Next Rung On The Ladder. And Perhaps Most Important, This Research Which Initially Generated Thousands Of Different Survey Questions On The Subject Of Employee Opinion Finally Produced The Twelve Simple Questions That Work To Distinguish The Strongest Departments Of A Company From All The Rest. This Book Is The First To Present This Essential Measuring Stick And To Prove The Link Between Employee Opinions And Productivity, Profit, Customer Satisfaction, And The Rate Of Turnover.There Are Vital Performance And Career Lessons Here For Managers At Every Level, And, Best Of All, The Book Shows You How To Apply Them To Your Own Situation.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.