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First, Break All The Rules: What The World'S Greatest Managers Do Differently
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The Greatest Managers In The World Seem To Have Little In Common. They Differ In Sex, Age, And Race. They Employ Vastly Different Styles And Focus On Different Goals. Yet Despite Their Differences, Great Managers Share One Common Trait: They Do Not Hesitate To Break Virtually Every Rule Held Sacred By Conventional Wisdom. They Do Not Believe That, With Enough Training, A Person Can Achieve Anything He Sets His Mind To. They Do Not Try To Help People Overcome Their Weaknesses. They Consistently Disregard The Golden Rule. And, Yes, They Even Play Favorites. This Amazing Book Explains Why.Marcus Buckingham And Curt Coffman Of The Gallup Organization Present The Remarkable Findings Of Their Massive Indepth Study Of Great Managers Across A Wide Variety Of Situations. Some Were In Leadership Positions. Others Were Frontline Supervisors. Some Were In Fortune 500 Companies; Others Were Key Players In Small, Entrepreneurial Companies. Whatever Their Situations, The Managers Who Ultimately Became The Focus Of Gallup'S Research Were Invariably Those Who Excelled At Turning Each Employee'S Talent Into Performance.In Today'S Tight Labor Markets, Companies Compete To Find And Keep The Best Employees, Using Pay, Benefits, Promotions, And Training. But These Wellintentioned Efforts Often Miss The Mark. The Frontline Manager Is The Key To Attracting And Retaining Talented Employees. No Matter How Generous Its Pay Or How Renowned Its Training, The Company That Lacks Great Frontline Managers Will Suffer.Buckingham And Coffman Explain How The Best Managers Select An Employee For Talent Rather Than For Skills Or Experience; How They Set Expectations For Him Or Her They Define The Right Outcomes Rather Than The Right Steps; How They Motivate People They Build On Each Person'S Unique Strengths Rather Than Trying To Fix His Weaknesses; And, Finally, How Great Managers Develop People They Find The Right Fit For Each Person, Not The Next Rung On The Ladder. And Perhaps Most Important, This Research Which Initially Generated Thousands Of Different Survey Questions On The Subject Of Employee Opinion Finally Produced The Twelve Simple Questions That Work To Distinguish The Strongest Departments Of A Company From All The Rest. This Book Is The First To Present This Essential Measuring Stick And To Prove The Link Between Employee Opinions And Productivity, Profit, Customer Satisfaction, And The Rate Of Turnover.There Are Vital Performance And Career Lessons Here For Managers At Every Level, And, Best Of All, The Book Shows You How To Apply Them To Your Own Situation.
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This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
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- Q: How many pages does the book have? A: The book has two hundred seventy-one pages. This length allows for an in-depth exploration of management strategies.
- Q: What is the binding type of this book? A: The book is hardcover. This ensures durability and a professional appearance for your bookshelf.
- Q: Who is the author of the book? A: The author is Marcus Buckingham. He is known for his research and insights on management and employee performance.
- Q: What genre does this book belong to? A: This book belongs to the Motivation and Self-Improvement genre. It provides practical insights for managers seeking to improve their teams.
- Q: What are the dimensions of the book? A: The book measures six point fourteen inches in length, one inch in width, and nine point twenty-five inches in height. These dimensions make it easy to handle and read.
- Q: Is this book suitable for beginners in management? A: Yes, this book is suitable for beginners. It offers foundational concepts that are valuable for new managers.
- Q: How can I apply the lessons from this book? A: You can apply the lessons by implementing the management techniques discussed. Focus on leveraging employee strengths and setting clear expectations.
- Q: Is this book appropriate for someone in a leadership position? A: Yes, this book is highly appropriate for leaders. It provides insights that can enhance your leadership effectiveness and employee engagement.
- Q: Can this book help improve team performance? A: Yes, this book can help improve team performance. It offers strategies for maximizing individual talents and fostering a productive environment.
- Q: What should I do if the book arrives damaged? A: If the book arrives damaged, you should contact customer support for a return or exchange. Most retailers have policies to address such issues.
- Q: Is there a warranty on this book? A: No, books typically do not come with a warranty. However, you can check the return policy for any applicable guarantees.
- Q: How should I store this book to keep it in good condition? A: Store the book in a cool, dry place, away from direct sunlight. This will help preserve the cover and pages over time.
- Q: Can I find similar books to this one? A: Yes, you can find similar books in the Motivation and Self-Improvement category. Look for titles focusing on management strategies and employee development.
- Q: What if I’m not satisfied with the book? A: If you're not satisfied with the book, check if the retailer offers a satisfaction guarantee or return policy for a refund.
- Q: Is the content of this book research-based? A: Yes, the content is research-based. It draws on extensive studies conducted by the Gallup Organization on effective management practices.