Title
First, Break All the Rules: What the World's Greatest Managers Do Differently,Used
Delivery time: 8-12 business days (International)
Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world&;s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a mustread for managers at every level.Included with this rerelease of First, Break All the Rules: updated metaanalytic research and access to the CliftonStrengths assessment, which reveals people&;s top themes of talent.What separates the greatest managers from all the rest?They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don&;t hesitate to break virtually every rule held sacred by conventional wisdom. They don&;t believe that, with enough training, a person can achieve anything they set their mind to. They don&;t try to help people overcome their weaknesses. And, yes, they even play favorites.In this longtime management bestseller, Gallup presents the remarkable findings of its massive indepth study of great managers. Some were in leadership positions. Others were frontline supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial firms. Whatever their circumstances, the managers who ultimately became the focus of Gallup&;s research were those who excelled at turning each individual employee&;s talent into high performance.Gallup has found that the frontline manager is the key to attracting and retaining talented employees. This book explains how the best managers select an employee for talent rather than for skills or experience, set expectations, build on each person&;s unique strengths rather than trying to fix their weaknesses, and get the best performance out of their teams.And perhaps most important, Gallup&;s research produced the 12 simple statements that distinguish the strongest departments of a company from all the rest. First, Break All the Rules is the first book to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction and the rate of turnover.First, Break All the Rules presents vital performance and career lessons for managers at every level &; and best of all, shows you how to apply them to your own situation.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.