Title
For What It's Worth: Business Wisdom from a Pawnbroker,New
Delivery time: 8-12 business days (International)
Businesses these days talk a lot about figuring out what the customer wants. Well, heres your first lesson: the customer doesnt know what he wants. This book is going to show you how to convince him he wants the thing youre selling.Les Gold has been in business since age twelve, when he started selling used golf clubs from his dads basement. Now he owns Detroits biggest pawnshop, American Jewelry and Loan, and is the star of the hit reality TV show Hardcore Pawn.As a thirdgeneration pawnbroker, Gold grew up in the business, dealing with customers who could be unruly and violent as often as they were friendly. He became good at selling just about anything and at buying items for what they were worth. Although he started at his familys small pawnshop, he has now expanded into a fiftythousandsquarefoot former bowling alley, making a thousand deals a day.On any given day, he could be taking a vintage car in to pawn or chasing down a thief whos just stolen a gold chain from the store. No business school in the world can teach you as much about buying, selling, negotiating, managing employees, dealing with customers, advertising, tracking trends, and predicting the economys ups and downs.In this entertaining, honest book, Gold takes you inside some of his weirdest, wackiest deals and steals. From the monkey his dad once took in to pawn to the deal Gold made for a stripper pole, he has no boundaries for what he considers to be part of his businessand neither should you.You will learn: How to tell an emotional story when youre sellingand take emotion out of the transaction when youre buying Why judging your customers before you know them can kill a potential deal How to deal with risk, both mental and physical How to communicate with employees (even if theyre your own kids) Why investing in relationships with your community is time well spent Why your business should never be limited by what others tell you it should beNo place in the world prepares you better for the working world than a pawnshop, and Les Gold takes you inside his shop to share what hes learned from fiftyfive years in the most interesting job in the world.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.