Title
Four Seasons: The Story Of A Business Philosophy
Delivery time: 8-12 business days (International)
How Did A Child Of Immigrants, Starting With No Background In The Hotel Business, Create The World'S Most Admired And Successful Hotel Chain? And How Has Four Seasons Grown Dramatically, Over Nearly A Half Century, Without Losing Its Focus On Exceptional Quality And Unparalleled Service?Isadore Sharp Answers These Questions In His Engaging Memoir, Which Doubles As A Powerful Guide For Leaders In Any Field. He Recalls The Surprising History Of His Company, Starting With Its Roots In His Father'S Small Construction Business, Which Sharp Joined After Getting A Degree In Architecture. Shifting Into Hotels Wasn'T Easy, And He Learned By Trial And Error.His Breakthrough Was A Vision For A New Kind Of Hotel, Featuring Superior Design, Topquality Amenities, And, Above All, A Deep Commitment To Service. Sharp Realized That Customers Would Gladly Pay Extra For A Home Away From Home Experience. But That Would Be Possible Only If Everyonefrom Managers And Supervisors To Bellmen, Servers, And Housekeeperswas Fully Engaged. The Frontline Staff, Who Have The Most Contact With Guests, Can Make Or Break A Fivestar Reputation.Readers Will Be Fascinated To Learn How Four Seasons Does It, Year After Year, In More Than 30 Countries Around The World.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.