Title
From Debate to Dialogue : Using the Understanding Process to Transform Our Conversations,Used
Delivery time: 8-12 business days (International)
This book provides a direct method called the 'Understanding Process' for moving us from debate into dialogue about any issue, especially difficult or controversial ones. As an alternative to debate in which we seek to win or be right, when we use the Understanding Process we make an effort to understand others from within their frame of reference. We also learn ways to speak our own truths without polarizing issues, invalidating others and fostering defensiveness. A key to practicing the Understanding Process is the knowledge that understanding someone from their point of view does not necessarily mean agreeing with them. Nor does deeply understanding another perspective require that we surrender our own beliefs and values.Replete with examples and case studies that illustrate the transforming potential of the Understanding Process approach to dialogue, this book shows how we can: * Convert conflict into understanding, * Increase our confidence and competence in dealing with difficult situations, * Improve relationships at work and home, * Enhance respectfulness and civility in our public conversations without sacrificing truthfulness, * Express different points of view without becoming polarized, * Replace destructive stereotyping of each other with understanding and concern, * Listen so that positive change occurs, and * Create innovative inspired solutions.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.