Title
From Tellers To Sellers: Changing Employment Relations In Banks
Delivery time: 8-12 business days (International)
Once Stolid, Strictly Regulated Organizations That Epitomized Lifetime Employment, Retail Banks Are Now Highly Competitive Enterprises With Fragmented Career Structures And A New Focus On Sales And Performance. Because Banks Are A Major Employer Of Labor, Such Changes Have Important Implications For The Workplace Experiences And Job Opportunities Of A Significant Proportion Of The Workforce In Oecd And Newly Industrialized Countries. This Book Is The Outcome Of Intensive Study Of Selected Banks In Australia, France, Germany, Great Britain, Italy, The Netherlands, New Zealand, Spain, And The United States. As Part Of A Larger Project On Industrial Relations And Human Resource Management Practices, Researchers In Each Country Explored The Changing Industry Context And Competitive Strategies In Relation To A Number Of Employment Relations Practices, Such As Skill Formation And Development, Work Organization, Staffing Arrangements, Job Security, Compensation, And Industrial Relations. The Introductory Chapter Provides An Overview Of The Main Research Findings. The Country Chapters Present Detailed Analyses Of The Findings, And The Conclusion Assesses The Role Of Markets, Technology, And Institutions In Employment Relations And Discusses The Interpretive Frameworks That Help Make Sense Of Their Change And Variation Across Countries.Contributorsmartin Baethge, Simonetta Carpo, C. Castao, Asher Colombo, Peter Cressey, Nestor Dalessio, Marnix Dressen, David Finegold, Andrea Jackson, Pieterjan Jongen, Brent Keltner, Jim Kitay, Fausto Miguelez, Tim Morris, Herbert Oberbeck, Carlos Prieto, Erling Rasmussen, Ida Regalia, Marino Regini, John Storey, Marco Trentini, Jelle Visser, Adrian Wilkinson
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Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of the book 'From Tellers to Sellers'? A: The book examines the transformation of retail banks from strictly regulated organizations with lifetime employment to competitive enterprises that prioritize sales and performance.
- Q: Who are the contributors to this book? A: The book features contributions from a range of researchers including Martin Baethge, Simonetta Carpo, C. Castaño, and many others who studied banking employment relations across multiple countries.
- Q: What are some of the employment relations practices discussed in the book? A: The book discusses practices such as skill formation, work organization, staffing arrangements, job security, compensation, and industrial relations in the banking sector.
- Q: How does this book assess the role of markets and technology in employment relations? A: The concluding chapter evaluates how markets, technology, and institutions influence employment relations and provides frameworks for understanding their changes across different countries.
- Q: In which countries were the banks studied for this research? A: The research included banks from Australia, France, Germany, Great Britain, Italy, the Netherlands, New Zealand, Spain, and the United States.
- Q: What is the publication date of 'From Tellers to Sellers'? A: The book was published on December 3, 1999.
- Q: What is the format and condition of the book? A: The book is a hardcover edition and is in mint condition.
- Q: How many pages does 'From Tellers to Sellers' have? A: The book contains a total of 356 pages.
- Q: Who is the author of this book? A: The book is authored by Marino Regini.
- Q: Is this book suitable for those studying industrial relations? A: Yes, the book provides in-depth analyses and findings that are highly relevant for students and professionals interested in industrial relations and human resource management within the banking industry.