Front Office Management For The Veterinary Team

Front Office Management For The Veterinary Team

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The Only Book Of Its Kind, Front Office Management For The Veterinary Team Focuses On The Daytoday Duties Of The Veterinary Team. It Offers A Complete Guide To Scheduling Appointments, Billing And Accounting, Communicating Effectively And Compassionately With Clients, Managing Medical Records, Budgeting, Marketing Your Practice, Managing Inventory, Using Outside Diagnostic Laboratory Services, And Much More. Written By Heather Prendergast, Rvt, Cvpm, This Manual Simplifies Essential Tasks With Stepbystep Instructions! Exercises On The Evolve Website Offer Additional Practice With Front Office Tasks. Interactive Working Forms Give You Experience Completing Sample Checks, Deposit Slips, Patient History Forms, And Incident Reports. The Latest Information On Electronic Banking And Tax Forms Ensures That You Adhere To The Most Current Financial Guidelines. What Would You Do/Not Do Boxes Provide Scenarios To Expose You To Reallife Situations That Occur In Veterinary Practice And Guide You Through To An Appropriate Resolution. Review Questions Test Your Understanding Of Concepts Presented In Each Chapter. Practice Point Boxes Highlight Practical Information To Remember While On The Job. Veterinary Practice And The Law Boxes Provide Essential Information About Laws That You Must Know In Order To Run An Ethical Practice And To Protect The Practice. Key Terms And Learning Objectives Guide You Through Study Of The Most Important Content.

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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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Frequently Asked Questions

  • Q: What is the main focus of 'Front Office Management for the Veterinary Team'? A: The book focuses on the day-to-day duties of the veterinary team, covering essential tasks such as scheduling appointments, billing, communication with clients, and managing medical records.
  • Q: Who is the author of this book? A: The author is Heather Prendergast, who holds qualifications as an RVT, CVPM, and SPHR.
  • Q: How many pages does this book have? A: The book contains 488 pages.
  • Q: What type of binding does this book have? A: The book is bound in paperback.
  • Q: Is this book suitable for beginners in veterinary practice? A: Yes, the book is designed to simplify essential tasks and provides step-by-step instructions, making it suitable for beginners.
  • Q: Are there exercises included in the book? A: Yes, the book includes exercises available on the Evolve website for additional practice with front office tasks.
  • Q: What kind of scenarios does the book provide? A: The book includes 'What Would You Do/Not Do' boxes that present real-life scenarios in veterinary practice to guide readers towards appropriate resolutions.
  • Q: Does this book include information about veterinary law? A: Yes, it includes 'Veterinary Practice and the Law' boxes that provide essential information about laws necessary to run an ethical practice.
  • Q: What condition is the used book in? A: The used book is listed as being in acceptable condition.
  • Q: When was 'Front Office Management for the Veterinary Team' published? A: The book was published on June 2, 2010.