Gapology: How Winning Leaders Close Performance Gaps,Used

Gapology: How Winning Leaders Close Performance Gaps,Used

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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
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For more than a decade, Mark Thienes has been documenting and analyzing the tactics and behaviors of winning leaders, comparing them to leaders who were not meeting expectations. In his research, Thienes found that all winning leaders shared a common thread. They consistently closed three distinct performance gaps in their teams: The Knowledge Gap The Importance Gap The Action Gap His discoveries and how you can bring them to life is now at your fingertips. Winning through achieving and exceeding expectations can begin for you today. GAPOLOGY is for all leaders, regardless of the size of your team. It illustrates not only how to identify and close performance gaps, but it also features a series of powerful exercises that bring GAPOLOGY to life. Achieve your full potential with...GAPOLOGY.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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