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Getting Change Right: How Leaders Transform Organizations from the Inside Out,New
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An innovative communication method for making change happen in any organizationGetting Change Right presents a new view of leadership communication that says change doesn't flow topdown, bottomup, or sideways, but insideout. This is how change spreads through a complex system successfullythe other options are force or failure. Based on years of experience with organizations around the world, change expert Kahan presents a new model of communication, one that moves from a transactional view of information exchange to a collaborative construction of shared understanding. When the right people are having the right conversations and interactions, then they act in concert even though the situations they confront independently are impossible to predict or coordinate. This dynamic practitioner's guide to implementing changePresents the innovative cocreation communication model for creating change Reveals how communicating with a company's most valuable players is at the heart of organizational change Draws on the author's wealth of experience with Fortune 100 companies, leading government agencies, and associationsGetting Change Right offers business insights and fieldtested, practical techniques that can be put to work immediately.
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