Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (Josseybass Management Series),New

Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (Josseybass Management Series),New

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SKU: DADAX1555421253
Brand: Jossey-Bass
Condition: New
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Build Conflict Control Into Your OrganizationRenowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His fourphase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a winwin formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise.

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