Title
Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict,Used
Delivery time: 8-12 business days (International)
Build Conflict Control Into Your Organization Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His fourphase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a winwin formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Frequently Asked Questions
- Q: What is the main focus of 'Getting Disputes Resolved'? A: The book focuses on designing effective dispute resolution systems to manage and reduce the costs associated with conflict within organizations.
- Q: Who is the author of this book? A: The author is William Ury, a renowned mediator known for his expertise in conflict resolution.
- Q: What are the key features of this book? A: Key features include tested guidelines for diagnosing and correcting existing dispute resolution systems, as well as methods for creating new systems.
- Q: How many pages does the book have? A: The book contains 201 pages.
- Q: What is the condition of the book? A: The book is in new condition.
- Q: What category does this book fall under? A: It falls under the category of Management & Leadership.
- Q: When was 'Getting Disputes Resolved' published? A: The book was published on January 1, 1993.
- Q: What type of binding does this book have? A: The book is available in paperback binding.
- Q: Is this book suitable for beginners in conflict resolution? A: Yes, the guidelines provided in the book are designed to be accessible for both beginners and experienced professionals.
- Q: Can this book help in creating a new dispute resolution system? A: Yes, it offers a four-phase process that includes specific advice on designing and implementing new systems.