Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass,Used

Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass,Used

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In the spirit of Nickel and Dimed, a necessary and revelatory expose of the invisible human workforce that powers the weband that foreshadows the true future of work.Hidden beneath the surface of the web, lost in our wrongheaded debates about AI, a new menace is looming. Anthropologist Mary L. Gray and computer scientist Siddharth Suri team up to unveil how services delivered by companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast, invisible human labor force. These people doing "ghost work" make the internet seem smart. They perform hightech piecework: flagging Xrated content, proofreading, designing engine parts, and much more. An estimated 8 percent of Americans have worked at least once in this ghost economy, and that number is growing. They usually earn less than legal minimums for traditional work, they have no health benefits, and they can be fired at any time for any reason, or none.There are no labor laws to govern this kind of work, and these latterday assembly lines draw inand all too often overwork and underpaya surprisingly diverse range of workers: harried young mothers, professionals forced into early retirement, recent grads who cant get a toehold on the traditional employment ladder, and minorities shut out of the jobs they want. Gray and Suri also show how ghost workers, employers, and society at large can ensure that this new kind of work creates opportunityrather than miseryfor those who do it.

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Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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