Title
Good Products, Bad Products: Essential Elements to Achieving Superior Quality,Used
Delivery time: 8-12 business days (International)
What is the secret behind every successful product? Why are people willing to pay more for a BMW than a Chevrolet? How could Apple iPhones represent only 4% of the worlds cell phone market in 2011 but take in 50% of the profits? The answer is quality.In this provocative new book, bestselling author James L. Adams provides a brilliant, indepth look at the powerful but elusive qualities that can make or break a products success. A mustread for managers, designers, manufacturers, and marketers, this groundbreaking approach will change the way you think about your productand show you why its more important than ever to deliver the highest quality possible. In Good Products, Bad Products, youll learn how to: : Maximize your products performanceand minimize the cost Appeal to your customers emotionswith elegance and sophistication Make sure your product is a perfect fitthats human, cultural, and globalWith competition growing stronger and fiercer every year, product quality has become the numberone factor in a companys success. Adams points out that there will always be a stable demand for a highquality product. By addressing every aspect of product qualityfrom the technical to the practical to the aestheticyou can develop a product that your company will be proud of and your customers will love.Along the way, youll hear fascinating case studies of famous brands that became victims of their own successlike Kodak, IBM, Zenith, and GMand struggled to recover lost ground. Youll see how some countries like Japan surged ahead by offering better products than anyone on the globe. Youll learn how some U.S. manufacturers remained successful in spite of the foreign markets lower wages. And youll discover the top industry secrets for prioritizing quality throughout the company, delivering products that are the best in their class.Now more than ever, quality matters. Good Products, Bad Products gives you the edgeso you can give your customers the best product possible.James L. Adams is professor emeritus at Stanford University, where he chaired several programs, taught courses on design and creativity, and participated in many executive programs. Trained as an engineer and artist, he has conducted corporate workshops around the world and has written the bestselling guide to creativity and innovation, Conceptual Blockbusting.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.