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Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
El presente estudio tiene la finalidad de investigar la Calidad de Servicio que brinda una Empresa de Telecomunicaciones; analizando empresas de alto valor del mercado peruano, midiendo e identificando los factores crticos en la satisfaccin del cliente, pues la imagen que tienen es sentirse uno ms y lo que pretende esta investigacin es identificar cual es el trato que reciben, las caractersticas de los servicios que brindan las empresas contratistas (Outsourcing) y saber las necesidades y expectativas de los clientes; para tal efecto se han realizado encuestas a los responsables de telecomunicaciones y a ejecutivos de Telefnica de las reas de operaciones y as tener su apreciacin sobre el servicio prestado y el outsourcing que se realizan en sus reas, para finalmente presentar algunas conclusiones y recomendaciones a tomar en cuenta y posesionarse de esta manera como empresa lder en el mercado de las Telecomunicaciones. Recordamos que la gestin de la calidad no es una moda pasajera que maana vaya a desaparecer. La calidad de los servicios es un tema empresarial estratgico, que afecta la satisfaccin de los clientes y el beneficio empresarial.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
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⚠️ California Proposition 65 Warning: Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.
