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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
The authors introduce a methodology that will help policy makers improve the legal and institutional framework of their regulatory regime and help regulators to improve the quality of their decisions' Jerson Kelman General Director of ANEEL Brazilian Electricity Regulatory Agency 'Just the sort of toolkit bankers need to understand the regulatory risks in countries where they are firsttime lenders to the sector.' Keith Palmer Chairman, Emerging Africa Infrastructure Fund London, United Kingdom 'We will use this outstanding volume as a core resource in future training initiatives.' Dr. Sanford Berg Director of Water Studies, Public Utility Research Center University of Florida 'Of particular interest is the handbook's recognition of transitional and hybrid regulatory models that fit the local country context in terms of regulatory commitment and institutional capacity.' Professor Anton Eberhard Management Programme in Infrastructure Regulation and Reform, University of Capetown past Member, Board of the National Electricity Regulator, South Africa
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