Author
Bindng
Hard Conversations Unpacked: The Whos, the Whens, and the WhatIfs: The Whos, the Whens, and the WhatIfs
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Payment Option
Learn to speak up for what really mattersTough talks are never easy, but in her bestselling book, Having Hard Conversations, Jennifer Abrams showed educators how to speak intentionally with colleagues about workrelated issues through a planned, interactive, and personal approach. In this sequel, she moves readers deeper into the nuances of how to prepare for those conversations while building expectations for positive and meaningful outcomes.Putting clarity before accountability, or by being clear about what should be understood before going in, can and will increase the favorable results of those tough talks. With an emphasis on what needs to happen before, during, and after hard conversations, this resource explores What humane, growthproducing, and othercentered conversations sound like How race, culture, gender, and generational filters influence perceptions and how to account for them How to spot and work with organizational dynamics that could influence discussions How to conduct hard conversations with supervisorsPlan for positive outcomes from hard conversations. Let this resource empower you to expect and professionally navigate environmental influences, unexpected pushback, and uncomfortable silences toward real understanding and progress. Abrams, who cites a broad and current body of literature, provides a valuable rationale for why certain ways of talking are more effective than others.Robert J. Garmston Professor Emeritus & CoDeveloper of COgnitive Coaching & Adaptive SchoolsCalifornia State University, SacramentoIn order to grow as learners, educators and leaders, we need to be provided with feedback that will enhance our growth. That feedback doesnt come easily. We shy away from providing honest feedback because were afraid it will be taken the wrong way. That is why I love Having Hard Conversations 2.0. Jennifer Abrams brings us through the process beautifully with a great deal of honesty, and we can learn a great deal from her insight. This is an important read for anyone in education.Peter De Witt Former School PrincipalFinding Common Ground Blog, Corwin
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.