Title
Hardwiring Excellence: Purpose, Worthwhile Work, Making A Difference,New
Delivery time: 8-12 business days (International)
For Bulk Order Inquiries, Please Contact Huronpublishing@Hcg.Comhardwiring Excellence Offers A Road Map And Practical Howto Guide For Creating And Sustaining A Culture Of Service And Operational Excellence. In This Book, Author Quint Studer, Ceo Of Studer Group, Draws On His Personal Experience As A Former Hospital Executive Who Led Two Organizations To The Top 1% In Patient Satisfaction And His Experience Coaching Hundreds Of Healthcare Organizations Since.Studer, A Nationally Acclaimed Educator, Coach, And Thought Leader In Healthcare Today, Is A Master Storyteller, Mixing Stories With Personal Insight, Simple Tools, And Indepth Recommendations On How Good Organizations Can Become Great Ones.Based On Studer Group'S Nine Principles, Quint Studer Shows How To Retain More Employees; Ensure Better Customer Service; Build Strong Leadership, Align Organizational Values, Goals, And Results; Increase Communication; Reward And Recognize Individual Success While Also Requiring Accountability; And Move Operational Performance For Better Financials, Market Share, And Growth.At The Core Of The Journey, He Says, Is A Sense Of Purpose, Worthwhile Work And Making A Difference. When Organizations Learn How To Harness This Passion In Their Employees, They Create A Success Spiral With Ever Increasing Momentum.In Fact, Richard L. Clarke, Fhfma, President And Ceo Of Healthcare Financial Management Association Says, Quint Studer'S Nine Principles Of Service And Operational Excellence Provide The Missing Link Between People Power And Strong Financials. It'S About Courageous Leadership
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.