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Hardwiring Excellence: Purpose, Worthwhile Work, Making A Difference-used
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For Bulk Order Inquiries, Please Contact Huronpublishing@Hcg.Comhardwiring Excellence Offers A Road Map And Practical Howto Guide For Creating And Sustaining A Culture Of Service And Operational Excellence. In This Book, Author Quint Studer, Ceo Of Studer Group, Draws On His Personal Experience As A Former Hospital Executive Who Led Two Organizations To The Top 1% In Patient Satisfaction And His Experience Coaching Hundreds Of Healthcare Organizations Since.Studer, A Nationally Acclaimed Educator, Coach, And Thought Leader In Healthcare Today, Is A Master Storyteller, Mixing Stories With Personal Insight, Simple Tools, And Indepth Recommendations On How Good Organizations Can Become Great Ones.Based On Studer Group'S Nine Principles, Quint Studer Shows How To Retain More Employees; Ensure Better Customer Service; Build Strong Leadership, Align Organizational Values, Goals, And Results; Increase Communication; Reward And Recognize Individual Success While Also Requiring Accountability; And Move Operational Performance For Better Financials, Market Share, And Growth.At The Core Of The Journey, He Says, Is A Sense Of Purpose, Worthwhile Work And Making A Difference. When Organizations Learn How To Harness This Passion In Their Employees, They Create A Success Spiral With Ever Increasing Momentum.In Fact, Richard L. Clarke, Fhfma, President And Ceo Of Healthcare Financial Management Association Says, Quint Studer'S Nine Principles Of Service And Operational Excellence Provide The Missing Link Between People Power And Strong Financials. It'S About Courageous Leadership
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What is the title of the book? A: The title of the book is 'Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference'.
- Q: Who is the author of this book? A: The author of this book is Quint Studer.
- Q: How many pages does the book have? A: The book has two hundred eighty pages.
- Q: What is the publication date of this book? A: The publication date of this book is two thousand three.
- Q: What is the binding type of the book? A: The binding type of the book is paperback.
- Q: What category does this book belong to? A: This book belongs to the category of Leadership & Motivation.
- Q: How can I use the principles from this book? A: You can apply the principles by implementing the guidance in your organization to improve service and operational excellence.
- Q: Is this book suitable for beginners in leadership? A: Yes, this book is suitable for beginners as it provides practical how-to insights and examples.
- Q: What age group is this book intended for? A: This book is intended for adults, particularly those interested in leadership and organizational improvement.
- Q: How do I maintain the condition of this book? A: Keep the book in a dry place and avoid exposing it to direct sunlight to maintain its condition.
- Q: Can I clean the book cover? A: Yes, you can clean the book cover with a soft, dry cloth to remove any dust.
- Q: What should I do if the book arrives damaged? A: If the book arrives damaged, you should contact the seller for a return or exchange.
- Q: Is there a warranty on this book? A: No, there is typically no warranty on books, but you can check the return policy.
- Q: How does this book compare to other leadership books? A: This book focuses on operational excellence and practical application, distinguishing it from others that may offer more theoretical insights.
- Q: What makes this book a good choice for healthcare leaders? A: This book is a good choice for healthcare leaders as it is written by a former hospital executive with proven success in patient satisfaction.