
Title

Having Hard Conversations,Used
Delivery time: 8-12 business days (International)
A thoughtful map for authentically engaging in and learning from hard conversations. Abrams gently teaches us why having these conversations matter and how they can help us grow.'Eleanor DragoSeverson, Associate Professor of Educational LeadershipTeachers College, Columbia University'A wonderful combination of coaching, consulting, and crafting a way of teaching us all to speak honestly in our relationships.'Ann Lieberman, Senior ScholarCarnegie Foundation for the Advancement of Teaching'Our teaching culture is adverse to conflict. Having tools like this will move education forward as a profession.'Michael Grinder, National Director and Educational ConsultantNLP in Education'This book has already changed my life. Just by reading it, my courage to have hard conversations has soared.'Beth Madison, PrincipalGeorge Middle School, Portland, ORSpeak with clarity, confidence, and courage!For many educators, confronting a colleague about a workrelated issue can be a daunting matter. This insightful book helps educators speak with clarity and courage to directly address difficult situations within their schools.Having Hard Conversations provides an interactive, personal approach to mastering the art of challenging conversations. The author's stepbystep strategy addresses a wide range of situations, including communication with supervisees, peers, and supervisors. Emphasizing that initiative and preparation are the keys to a successful conversation, this resource includes: Thoughtprovoking questions and firstperson accounts that help educators become more selfaware, effective communicators Advice on overcoming personal hesitation about expressing concerns Guidance on identifying goals for the conversation and choosing the best 'whatwhereandwhen' for a productive discussion Sample scripts and practical tools to help educators prepare for the conversationBy addressing important issues directly and professionally, educators can find selfempowerment and promote an open, healthy school environment.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.