Title
HBR Case Studies: Managing Difficult People (Harvard Business Review Case Studies),Used
Delivery time: 8-12 business days (International)
Great managers can lead their teams through any challengebut what if your people are the problem? From deciding whether an aggressive star performer is worth the trouble to knowing when team morale needs to come first, managers often face questions with no easy answers.See how leading experts weigh in on these and other crucial issues and find solutions to your toughest dilemmas in this collection of the most popular Harvard Business Review cases. The HBR Case Studies seriesEvery day, managers face challenges that put them to the test. When it comes to the thorniest dilemmas, there's never just one right answer. Get the guidance you need from our new HBR Case Studies series. Straight from the pages of the Harvard Business Review, each book breaks down your most familiarand formidablebusiness problems. You'll get six engaging scenarios, each with several detailed solutions by today's leading experts. Read the cases, gain more perspective, and hone your instinctsso you can finalize your plan and move forward more successfully.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Frequently Asked Questions
- Q: What is the main focus of 'HBR Case Studies: Managing Difficult People'? A: This book focuses on helping managers navigate challenging situations involving difficult team members, providing insights and solutions from leading experts.
- Q: How many case studies are included in this book? A: The book includes six case studies, each offering multiple solutions to the dilemmas presented.
- Q: Who is the author of this case studies collection? A: The author is Harvard Business School Press, known for their expertise in management and business challenges.
- Q: What is the publication date of 'HBR Case Studies: Managing Difficult People'? A: The book was published on December 2, 2008.
- Q: What is the condition of the book? A: The book is in 'VeryGood' condition, ensuring it is suitable for readers seeking a quality product.
- Q: What type of binding does this book have? A: This edition is a paperback binding, making it lightweight and easy to handle.
- Q: How many pages does the book have? A: The book contains 175 pages, providing a comprehensive overview of the case studies.
- Q: What features can I expect from this book? A: Expect features like mint condition, same-day dispatch for orders before noon, guaranteed packaging, and no quibbles returns.
- Q: In which category is this book listed? A: This book is categorized under Management, making it relevant for professionals seeking to improve their leadership skills.
- Q: What are some topics covered in the case studies? A: Topics include handling aggressive performers, prioritizing team morale, and finding effective solutions to complex managerial dilemmas.