Health Care Operations Management: A Systems Perspective

Health Care Operations Management: A Systems Perspective

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Operations Management Is Increasingly A Critical Skill Needed In Today?S Health Care Leader. Managing Your Organization?S Complex Interdisciplinary Processes, Labor And Asset Productivity, And Operational Performance Involves Quantitative And Qualitative Skills. Covering A Range Of Topics From Quality Management To Data Analyses, Health Care Operations Management: A Systems Approach Clearly Explains The Important Concepts And Skills Necessary To Lead A Modern Health Care Organization. Logically Organized In Four Parts, Health Care Operations Management: A Systems Approach Looks At Operations, Systems And Financial Management; Methods For Improving Operations; Analytical Tools And Technology; And Health Care Supply Chain. Thoroughly Revised, The New Third Edition Offers New Content On Health Plan Operations, Use Of Information Technology In Operations Management, And Analytics Topics Often Overlooked In Most Health Care Operational Management Texts. Additional Noteworthy Updates Include:? Expanded Systems Perspective That Emphasizes The Interconnection Between The Hospital And The Health Care System.? 4 New Chapters Cover Health Insurance Plan Operations (4), Six Sigma Quality Improvement (7), Information Technology (13) And Statistical Analysis (12)? Updated And Expanded Content On Information Technology Including How To Leverage Existing Information Technology Assets To Improve Operational Performance.? Thoroughly Revised Chapter On Supply Chain Management? End Of Chapter Discussion Questions And Calculations Challenge Reader To Apply Concepts.? Practical Guidance On Analyzing Operational Performance Using Everyday Management Tools Such As Ms Excel.

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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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Frequently Asked Questions

  • Q: What topics are covered in Health Care Operations Management: A Systems Perspective? A: This book covers a range of critical topics including quality management, data analyses, financial management, operational performance, methods for improving operations, analytical tools and technology, and health care supply chain management.
  • Q: Who is the author of this book? A: The author of 'Health Care Operations Management: A Systems Perspective' is James R. Langabeer II.
  • Q: What edition of the book is available? A: The available edition of this book is the Third Edition, published on February 24, 2020.
  • Q: How many pages does the book have? A: The book contains 306 pages.
  • Q: Is the book suitable for undergraduate courses? A: Yes, it is appropriate for more advanced/upper level undergraduate courses as well as graduate courses in Health Care Delivery and Quality.
  • Q: Does this book include any digital resources? A: Yes, each new print copy includes Navigate eBook Access, allowing you to read the digital textbook online or offline on various devices.
  • Q: What is the condition of the book? A: The book is in New condition.
  • Q: Are there any discussion questions included in the book? A: Yes, the book includes end-of-chapter discussion questions and calculations to challenge readers to apply the concepts learned.
  • Q: What practical tools does the book recommend for analyzing operational performance? A: The book provides practical guidance on analyzing operational performance using everyday management tools such as MS Excel.
  • Q: What are the new topics included in the Third Edition? A: The Third Edition includes new content on health plan operations, information technology in operations management, analytics, and expanded chapters on topics such as Six Sigma quality improvement and statistical analysis.