Title
Healthcare Operations Management, Third Edition,New
Delivery time: 8-12 business days (International)
Student Resources (click here for access)Instructor Resources: This book's Instructor Resources include PowerPoint slides, an updated test bank, teaching notes for the endofchapter exercises, Excel files and cases for selected chapters, and new case studies, for most chapters, with accompanying teaching notes. The new case studies are 13 pages each and are suitable for one class session or an online learning module.The answers to many of the dilemmas faced by the US healthcare system, such as increasing costs, inadequate access, and uneven quality, lie in organizational operations the nuts and bolts of healthcare delivery. Leading healthcare organizations have begun to employ the programs, techniques, and tools of operations improvement that industries outside of healthcare have successfully used for decades.Healthcare Operations Management aims to help healthcare management students and working professionals find ways to improve the delivery of healthcare, with its complex web of patients, providers, reimbursement systems, physician relations, workforce challenges, and intensive government regulation. Taking an integrated approach, the book puts the tools and techniques of operations improvement into the context of healthcare so that readers learn how to increase the effectiveness and efficiency of tomorrow's healthcare system.Thoroughly revised and updated, this edition includes: A new chapter on big data and analytics for factbased decision making More Excel examples to demonstrate the use of this prime analytics tool New case studies and exercises Expanded information on innovation and new approaches to care deliveryWith its plentiful examples, guidelines to software tools, and emphasis on contemporary healthcare management issues, this book provides current and future healthcare professionals alike with a broad foundation for implementing operational improvements in their organizations.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the primary focus of 'Healthcare Operations Management, Third Edition'? A: The book primarily focuses on improving healthcare delivery through the application of operational management techniques and tools, providing a comprehensive understanding of the challenges and solutions within the US healthcare system.
- Q: Who is the author of this book? A: The author of 'Healthcare Operations Management, Third Edition' is Daniel McLaughlin.
- Q: What are the main features of the third edition? A: This edition includes a new chapter on big data and analytics, more Excel examples, new case studies, expanded information on innovation, and updated exercises to enhance learning.
- Q: Is this book suitable for beginners in healthcare management? A: Yes, the book is designed for both healthcare management students and professionals, making it accessible for beginners while also providing depth for experienced readers.
- Q: What type of resources are included for instructors? A: Instructor resources include PowerPoint slides, an updated test bank, teaching notes, Excel files, and new case studies with accompanying teaching notes.
- Q: How many pages does this book have? A: The book contains 456 pages.
- Q: What is the publication date of 'Healthcare Operations Management, Third Edition'? A: The book was published on March 1, 2017.
- Q: What binding type is used for this book? A: The book is available in hardcover binding.
- Q: Does this book cover contemporary issues in healthcare? A: Yes, it emphasizes contemporary healthcare management issues, providing relevant examples and guidelines for operational improvements.
- Q: Can this book be useful for online learning environments? A: Yes, the new case studies and instructional resources are suitable for both classroom and online learning modules.