Hotel Management and Operations,New

Hotel Management and Operations,New

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This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.

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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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Frequently Asked Questions

  • Q: What is the main focus of 'Hotel Management and Operations'? A: 'Hotel Management and Operations' focuses on various hotel departments and activities, providing insights into the duties, responsibilities, challenges, and opportunities within each area.
  • Q: Who is the author of this book? A: The book is authored by Michael J. O'Fallon.
  • Q: How many pages does this book have? A: This book contains 512 pages.
  • Q: What is the publication date of this edition? A: This edition was published on January 12, 2010.
  • Q: Is this book suitable for beginners in hotel management? A: Yes, the book is designed for both beginners and experienced professionals, offering a comprehensive overview of hotel management practices.
  • Q: What type of binding does this book have? A: This book is available in paperback binding.
  • Q: Are there any case studies included in the book? A: Yes, the book includes multidimensional case studies that challenge readers to analyze complex management problems.
  • Q: What topics are covered in this book? A: The book covers a range of topics divided into nine sections, each focusing on different hotel departments and management activities.
  • Q: Is this book appropriate for students studying hospitality? A: Absolutely, it serves as a valuable resource for students in hospitality, travel, and tourism programs.
  • Q: What edition of the book is this? A: This is the fifth edition of 'Hotel Management and Operations'.