Title
How Libraries And Librarians Help: A Guide To Identifying Usercentered Outcomes,New
Delivery time: 8-12 business days (International)
Being able to 'tell your library's story,' illustrating how library services provide value and help the community and users, is the key to your library's future. The practice of measuring outcomes is becoming crucial to the library's ongoing mission: libraries are being called upon to address the value of library programs by assessing their effects on library patrons and the community as a whole.With funding under a National Leadership Grant from the Institute of Museum and Library Services (IMLS), Durrance and Fisher have developed the 'How Libraries and Librarians Help (HLLH) Outcome Model,' field testing it in six libraries over two years. In this practical reference, they share their findings, cuttingedge, stepbystep HLLH methods, and library success stories that bring the process to life with outcomes like, 'Empowering Youth' and 'Strengthening Community.'Use this straightforward model to: Strategize the big picture, collect, and interpret data with seven easy exercises Apply the fourstep process to assess and present outcomes Measure and report your library's contributions Draw together all the pieces to communicate a compelling case for library servicesTo stay in the game, library directors, administrators, managers, and community leaders must prove the value of the library and its services using outcome measures. Here's how to quantify the contribution of your library's programs to individuals and communities to gain recognition and funding.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.