How To Complain 2nd Edition,Used

How To Complain 2nd Edition,Used

SKU: SONG0993070426 In Stock
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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
15 days return policy
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*UPDATED 2017* Here is the result of over 30 years of experience from the campaigner Helen Dewdney, who sports the online persona, The Complaining Cow. Including tips, reallife examples, anecdotes and handy template letters, you are provided with the knowledge and confidence to assert your legal rights, overcome any consumer complaint hurdles and always gain redress. Discover what kind of complainer you are, how you can gain better results and how to deal with the common fob offs companies use. Get comprehensive advice on the most up to date consumer laws you could ever need, how to complain effectively, how and where to take things further when you don t get a satisfactory response and lots of useful contacts. Faulty goods, poor service, bad advice, over charging and misselling; it s all covered here. Learn how to take on supermarkets, airlines, energy and insurance companies, banks, and restaurants amongst others and get results. Read how and why she took Tesco to the small claims court and won. Never be out of pocket again! Updated third edition includes the Consumer Rights Act 2015 in force from 1st October 2015 which replaces many laws including the Sale and Supply of Goods Act 1994 and The Supply of Goods and services Act 1982 and more.

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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.

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