How to Do a Gemba Walk: Take a Gemba Walk to Improve Your Leadership Skills,Used

How to Do a Gemba Walk: Take a Gemba Walk to Improve Your Leadership Skills,Used

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A Gemba Walk to Go See, Ask Why, and Show Respect is a key way to more actively engage people in performance improvement activities. Even if you currently do Gemba Walks in all likelihood you fall short of what the best companies do. This how to guide provides leaders a basic menu of options on ways to do a more effective Walk. The guide describes three key reasons for doing a Gemba Walk: 1. Clarify Purpose: Gemba Walks provide a wonderful opportunity to learn if people inside the organization have a deep understanding of why they are doing their work activities. 2. Process Understanding: Leaders can see, with their own eyes, how effectively work activities between departments and between workgroups are aligned with what the organization is trying accomplish. 3. Engaging People: The walks provide an opportunity for leaders discover barriers that inhibit peoples ability to do great work. The guide describes questions to ask for different types of walks (including Office Walks) and outlines an approach for leaders seeking to better understand the facts, to make better decisions, and to build consensus to achieve important goals. One chapter describes how to coach leaders in this important activity. Examples are drawn from organizations with outstanding improvement practices: Toyota, Autoliv, OC Tanner, Cogent Power and the authors experiences as Chairman of the Association of Manufacturing Excellences Awards Council. A respectful, effective Gemba Walk builds trust and lays the groundwork for a major transformation! It is amazing what one can learn during a walk! How can you be an effective leader and not want to do this?

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Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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