Title
Human Resource Management in Hospitality,Used
Delivery time: 8-12 business days (International)
Product Description Human Resource Management in Hospitality is a comprehensive textbook, designed especially for students of hotel management programmes. It explores the core concepts of human resource management (HRM) and uses numerous industryrelated examples and case studies to explain them. Beginning with an introduction to HRM, the book goes on to explore relevant theoretical concepts like manpower planning, recruitment, training and development. It then elaborates on employee motivation, performance appraisal, compensation and benefit management, and job satisfaction. It then throwslight on organizational culture, conflict management and collective bargaining, Indian labour laws in hospitality, and disciplinary action. The book concludes by looking at contemporary issues such as HR information system (HRIS), and international HRM.With its practiceoriented approach, the book will be equally useful to HR professionals in the hospitality industry. About the Author Malay Biswas, PhD, is Assistant Professor (Organizational Behaviour / Human Resource Management) at the Indian Institute of Management (IIM), Rohtak. He had worked with Taj Hotels Resorts and Palaces for over eight years as Human Resource Professional and eight years of academic experience withInstitute of Hotel Management, Aurangabad, Maharashtra. He taught organizational behaviour, human resource management, research methodology, and business ethics. Dr. Biswas has published several papers and reports in the areas of his expertise in international and national journals.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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