Title
Human Resources Management in the Hospitality Industry,Used
Delivery time: 8-12 business days (International)
Human Resources Management in the Hospitality Industry, 2nd Edition helps todays hospitality professional be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
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Frequently Asked Questions
- Q: What is the main focus of 'Human Resources Management in the Hospitality Industry'? A: The book primarily focuses on equipping hospitality professionals with essential skills for managing various human resources functions, including recruitment, training, and staff retention.
- Q: Who is the author of this book? A: The book is authored by David K. Hayes, who is known for his expertise in hospitality management.
- Q: What edition of the book is available? A: This is the 2nd edition of 'Human Resources Management in the Hospitality Industry', published on March 16, 2015.
- Q: How many pages does the book contain? A: The book contains a total of 320 pages.
- Q: What is the binding type of the book? A: The book is available in hardcover binding, ensuring durability and a professional appearance.
- Q: Is this book suitable for beginners in hospitality management? A: Yes, the book is designed to assist both new and experienced professionals in understanding human resources management in the hospitality sector.
- Q: What topics are covered in this book? A: The book covers various topics including recruitment strategies, employee training, retention techniques, labor cost management, and compliance with human resources laws.
- Q: Can this book help with legal aspects of human resources? A: Yes, it addresses evolving laws that impact human resources policies and practices within the hospitality industry.
- Q: Is 'Human Resources Management in the Hospitality Industry' focused on a specific region? A: The book is primarily applicable to the hospitality industry in general, but it may include references to practices commonly found in North America.
- Q: Where can I purchase 'Human Resources Management in the Hospitality Industry'? A: The book is available for purchase at various online retailers, including major bookstores and e-commerce platforms.