Human Resources Management in the Hospitality Industry,Used

Human Resources Management in the Hospitality Industry,Used

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SKU: SONG1118988507
Brand: Wiley
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Human Resources Management in the Hospitality Industry, 2nd Edition helps todays hospitality professional be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities.

⚠️ WARNING (California Proposition 65):

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

For more information, please visit www.P65Warnings.ca.gov.

  • Q: How many pages are in this book? A: This book contains three hundred twenty pages. It provides comprehensive insights into managing human resources in the hospitality sector.
  • Q: What is the binding type of this book? A: This book is hardcover. The hardcover binding ensures durability and longevity for frequent use.
  • Q: What are the dimensions of the book? A: The dimensions of this book are eight point seven inches by ten point nine one inches and zero point nine one inches thick. This size is practical for both reading and reference.
  • Q: Who is the author of this book? A: The author of this book is David K. Hayes. He is recognized for his expertise in hospitality management.
  • Q: What edition is this book? A: This is the second edition of the book. It includes updated information to reflect current trends in the hospitality industry.
  • Q: How can I apply the concepts from this book? A: You can apply the concepts by implementing effective recruitment and training strategies in your hospitality organization. The book provides actionable insights and real-world examples.
  • Q: Is this book suitable for beginners in hospitality management? A: Yes, this book is suitable for beginners. It offers foundational knowledge essential for anyone entering the hospitality management field.
  • Q: What specific topics does this book cover? A: This book covers topics such as recruitment, staff retention, training, and managing labor costs. It addresses various challenges faced by hospitality managers.
  • Q: Can I use this book for professional development? A: Yes, this book is an excellent resource for professional development. It is designed to enhance the skills of hospitality professionals.
  • Q: What is the best way to keep this book in good condition? A: To keep this book in good condition, store it in a cool, dry place and avoid exposing it to direct sunlight. Regularly dust the cover to maintain its appearance.
  • Q: Are there any specific care instructions for this book? A: No specific care instructions are required for this book. However, handling it gently will help maintain its quality.
  • Q: What should I do if the book arrives damaged? A: If the book arrives damaged, contact the seller for a return or exchange. Most sellers have a return policy to address such issues.
  • Q: Is there a warranty for this book? A: No, there is no warranty for this book. However, return policies may apply if you receive a defective product.
  • Q: Can I find similar books in this category? A: Yes, there are many books on hospitality management that cover similar topics. Look for titles that focus on human resources or operational strategies.
  • Q: How does this book compare to others in the same field? A: This book is comprehensive and updated, making it a strong choice compared to others. It effectively addresses current trends and challenges in hospitality management.
  • Q: What if I need more information about this book? A: If you need more information, check online reviews or visit the publisher's website for additional resources and details.

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