Title
Humble Inquiry, Second Edition: The Gentle Art of Asking Instead of Telling (The Humble Leadership Series),New
Delivery time: 8-12 business days (International)
This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizationsover 200,000 copies sold and translated into seventeen languages!We live, say Edgar and Peter Schein, in a culture of ?tell.? All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptionsit can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.The Scheins define Humble Inquiry as ?the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.? It was inspired by Edgar?s twenty years of work in highhazard industries and the healthcare system, where honest communication can literally mean the difference between life and death.In this new edition the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the barriers that keep us telling when we should be asking. This edition offers a deepening and broadening of this concept, seeing it as not just a way of posing questions but an entire attitude that includes better listening, better responding to what others are trying to tell us, and better revealing of ourselves. Packed with case examples and a full chapter of exercises and simulations, this is a major contribution to how we see human conversational dynamics and relationships, presented in a compact, personal, and eminently practical way.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main theme of 'Humble Inquiry, Second Edition'? A: The main theme of 'Humble Inquiry, Second Edition' is the importance of asking questions to foster open and trusting relationships, which are essential for tackling complex challenges in organizations and society.
- Q: Who are the authors of this book? A: The authors of 'Humble Inquiry, Second Edition' are Edgar H. Schein and Peter Schein.
- Q: What makes this edition different from the first? A: This edition offers expanded insights, examples in action, and strategies to overcome barriers to asking rather than telling, deepening the understanding of Humble Inquiry as a critical attitude in communication.
- Q: Is this book suitable for all professionals? A: Yes, this book is suitable for professionals across various fields, especially those involved in leadership, management, and communication, as it addresses universal themes of inquiry and relationship-building.
- Q: How many pages does the book have? A: The book contains 192 pages.
- Q: What is the binding type of the book? A: The binding type of 'Humble Inquiry, Second Edition' is paperback.
- Q: When was 'Humble Inquiry, Second Edition' published? A: 'Humble Inquiry, Second Edition' was published on February 23, 2021.
- Q: What category does this book fall into? A: This book falls into the category of Interpersonal Relations.
- Q: Can this book help with personal development? A: Yes, the book provides insights and techniques that can significantly aid personal development, particularly in improving communication skills and building effective relationships.
- Q: Are there exercises included in the book? A: Yes, the book includes a full chapter dedicated to exercises and simulations to help readers apply the concepts of Humble Inquiry.