Imperfect Information and Consumer Behavior in the Health Care Sector: An Empirical Analysis,Used

Imperfect Information and Consumer Behavior in the Health Care Sector: An Empirical Analysis,Used

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This study examines two important issues of consumer behaviors, associated with imperfect information in the health care sector, consumer health information seeking and the function of patient trust that is inherent in the doctorpatient relationship. First, we examine whether consumers use health information gleaned from nonphysician information sources as a substitute or a complement for health services. The results reveal that consumer health information increases the use of physician services on the average, but decrease the number of visits among lowtrust patients. Moreover, betterinformed consumers make significantly fewer emergency room visits. These findings imply that health care consumerism may be an effective way to control health care costs, at the margin. Second, we study how patient trust impacts the quality of health care differentially by insurance types. It is found that trust has no significant effect on the outcome for HMO patients, but improves the outcome significantly for nonHMO patients. We conclude that the efficiency gain to trust in the production of health services for the traditional doctorpatient relationship may not exist in the HMO setting.

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Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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