Title
Information Development: Managing Your Documentation Projects, Portfolio, And People,New
Delivery time: 8-12 business days (International)
A Revolutionary New Resource That Brings Documentation Product Management Ideas Up To Datethe 1994 Bestselling Classic Managing Your Documentation Projects Set The Industry Standard For Technical Documentation. However, Since Then, Much Has Changed In The World Of Information Development. With This New Title, Joann Hackos Looks Beyond The Structured Project Of The 1980S And 1990S. Instead, She Focuses On The Rapidly Changing Projects Of The 21St Century And Addresses How To Introduce Agile Information Development Without Neglecting The Central Focus Of Planning Information Design And Development Around The Needs Of Information Users.As An Informationdevelopment Manager, You Are Expected To Reduce Costs And Project Time, Do More Work With Fewer Resources And Less Money, And Increase The Value Of The Information You Deliver. Recognizing This, Hackos Has Carefully Designed This Book To Help You Do Precisely That. She Helps You Make Strategic Decisions About Information Development And Directs The Discussion Of Project Management Toward Smarter Decisionmaking.An Update Of The Original 1994 Information Process Maturity Model (Ipmm) Presents You With A Method By Which You Can Compare The State Of Your Organization To Others, Evaluate Your Current Status, And Then Consider What Is Necessary In Order To Move To The Next Level.Information Development Offers A Completely New Look At Best Practices For All Phases Of The Document Development Lifecycle, Including: Managing A Corporate Information Portfolio Evaluating Process Maturity Partnering With Customers And Developing User Scenarios Developing Team Effectiveness And Collaboration Planning And Monitoring Information Projects Managing Translation And Production Evaluating Project Performance Managing For Quality, Efficiency, And Costeffectivenessthe Companion Web Site Includes Electronic Versions Of The Templates And Checklists Featured In The Book.Wiley Technology Publishing Timely. Practical. Reliable.Visit Our Web Site At Www.Wiley.Com/Compbooks/
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.