Information Development: Managing Your Documentation Projects, Portfolio, And People,New

Information Development: Managing Your Documentation Projects, Portfolio, And People,New

SKU: DADAX0471777110 In Stock
Sale price$215.94 Regular price$308.49
Save $92.55
Quantity
Add to wishlist
Add to compare
Shipping & Tax will be calculated at Checkout.
Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
15 days return policy
Payment Options

Help

If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.

Customer service

All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com

Sale & Press

If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com

A Revolutionary New Resource That Brings Documentation Product Management Ideas Up To Datethe 1994 Bestselling Classic Managing Your Documentation Projects Set The Industry Standard For Technical Documentation. However, Since Then, Much Has Changed In The World Of Information Development. With This New Title, Joann Hackos Looks Beyond The Structured Project Of The 1980S And 1990S. Instead, She Focuses On The Rapidly Changing Projects Of The 21St Century And Addresses How To Introduce Agile Information Development Without Neglecting The Central Focus Of Planning Information Design And Development Around The Needs Of Information Users.As An Informationdevelopment Manager, You Are Expected To Reduce Costs And Project Time, Do More Work With Fewer Resources And Less Money, And Increase The Value Of The Information You Deliver. Recognizing This, Hackos Has Carefully Designed This Book To Help You Do Precisely That. She Helps You Make Strategic Decisions About Information Development And Directs The Discussion Of Project Management Toward Smarter Decisionmaking.An Update Of The Original 1994 Information Process Maturity Model (Ipmm) Presents You With A Method By Which You Can Compare The State Of Your Organization To Others, Evaluate Your Current Status, And Then Consider What Is Necessary In Order To Move To The Next Level.Information Development Offers A Completely New Look At Best Practices For All Phases Of The Document Development Lifecycle, Including: Managing A Corporate Information Portfolio Evaluating Process Maturity Partnering With Customers And Developing User Scenarios Developing Team Effectiveness And Collaboration Planning And Monitoring Information Projects Managing Translation And Production Evaluating Project Performance Managing For Quality, Efficiency, And Costeffectivenessthe Companion Web Site Includes Electronic Versions Of The Templates And Checklists Featured In The Book.Wiley Technology Publishing Timely. Practical. Reliable.Visit Our Web Site At Www.Wiley.Com/Compbooks/

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Secure Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.

Secure Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.

Related Products

You may also like

Frequently Asked Questions

  • Q: What is the main focus of 'Information Development' by JoAnn Hackos? A: The book focuses on modern practices in information development, emphasizing agile methodologies while addressing the needs of information users. It updates traditional project management ideas to reflect the current landscape of documentation projects.
  • Q: How does this book help information-development managers? A: It provides strategies for reducing costs and project time, enhancing the value of delivered information, and making informed strategic decisions throughout the documentation process.
  • Q: What new concepts are introduced in this second edition? A: The second edition introduces an updated Information Process Maturity Model (IPMM) and offers fresh insights into best practices for managing documentation projects and corporate information portfolios.
  • Q: Are there any tools or resources included with the book? A: Yes, the companion website features electronic versions of templates and checklists that are referenced throughout the book, aiding practical application of the concepts discussed.
  • Q: What is the length and binding of this book? A: The book has 648 pages and is available in paperback binding.
  • Q: Who is the author of 'Information Development'? A: The author is JoAnn Hackos, known for her expertise in technical communication and information development.
  • Q: When was this book published? A: The book was published on December 26, 2006.
  • Q: What are the key topics covered in the book? A: Key topics include managing corporate information portfolios, evaluating process maturity, developing user scenarios, team effectiveness, project planning, and managing quality and cost-effectiveness.
  • Q: Is this book suitable for beginners in information development? A: Yes, while it offers advanced insights, the book is structured to be accessible for beginners by explaining fundamental concepts and practices in information development.
  • Q: How does this book address the challenges of agile information development? A: It discusses integrating agile methodologies into information development while ensuring that planning remains user-focused, thus helping teams adapt to the fast-paced changes in project environments.