Title
Inside the Mind of the Shopper: The Science of Retailing,Used
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
WorldRenowned Shopper Scientist Dr. Herb Sorensen Reveals: How Todays Shoppers Think, Behave, and BuyNew Insights for Creating HighProfit Retail Experiences!In retail, theres only one number one. Its not WalMart or Costco, or even Amazon: Its the shopper. To create highprofit retail experiences, you need to know exactly how your shopper thinks, feels, and acts at the point of purchase. Dr. Herb Sorensen illuminates todays consumer behavior in the context of radical technological and societal changes that are transforming retail.Building on these deep consumer insights, Sorensen introduces revolutionary new approaches to improving performance in selfservice retailwhatever you sell, via bricks or clicks. Youll discover todays best ways to get the right items to the right customers when they want them surpass the expectations of customers trained by online retail own every consumer moment of truth!New coverage includes:Converging clicks and bricks into a superhighefficiency retail engine Building the webby store: visually managing every display like a web page Bringing product and shopper together via optimized navigation and search Measuring and promoting shopper efficiency Motivating longcycle purchases: cars, tech, appliances, apparel, and more Speeding todays shoppers from want to need
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.