Title
Institutional Intelligence: How to Build an Effective Organization,Used
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Payment Option
Institutions matter. But we often view them somewhat cynically, perhaps as a necessary evil.In truth, institutions remain essential to human flourishing. They are the very means by which communities thrive, individual vocations are fulfilled, and society is changed for the good. We all must learn the wisdom of working effectively within institutionswhat Gordon Smith calls institutional intelligence.In this book Smith unlocks the essential elements of how institutions function in a productive, healthy manner. Focusing on the nonprofit sector, he shows how team leaders, directors, executives, board members, key stakeholders, and employees can avoid what is often their greatest source of stress on the jobworking with the institutional character of their organizations.Church staff, educators, and those in service agencies can all thrive by understanding these dynamics instead of fighting against them. By developing institutional intelligence, we and those around us can not only flourish personally but also fulfill a larger mission.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.