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Helps leaders train frontline workers in basic principles and goals of the new ISO 9000:2000 standard and the provisions for the QS9000 standard, with short case studies, discussion questions, exercises, and solutions. Includes guidelines for instructors and trainers, a preclass questionnaire, and an outline of a system for frontline workers to initiate quality and safety improvement projects. Levinson is an engineer and industrial statistician in the private sector. He is a senior member of the American Society for Quality. Annotation c. Book News, Inc., Portland, OR (booknews.com)
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
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