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ISO 9001:2015 in Plain English,New
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A Plain English Guide to ISO 9001:2015!This straightforward book is ideal for people who are new to ISO 9001:2015, experienced ISO coordinators who want to get more out of an established system as they transition to the new standard, and for employees who just need a basic understanding of what ISO 9001:2015 is and how it applies to them.ISO 9001:2015 in Plain English was written so that anyone at any level of the organization can get to the heart of the standards requirements and how they apply to the organization quickly and simply.Bestselling author Craig Cochran has translated ISO 9001:2015 into plain English that anyone can understand. Cochran has written a comprehensive yet easily understandable guide to ISO 9001:2015.Cochran explains each of ISO 9001:2015s sections and clauses using realworld examples and frequently asked questions.You'll also find guidance on: Implementing an ISO 9001based quality management system Validation of processes Work instructions And much more! About the AuthorCraig Cochran is the North Metro Regional Manager with Georgia Tech's Economic Development Institute. He has an MBA from the University of Tennessee and a bachelor's degree in industrial management from the Georgia Institute of Technology. Cochran is a Certified Quality Manager, Certified Quality Engineer, and Certified Quality Auditor through the American Society for Quality. He is certified as a QMS Lead Auditor through Certus Professional Certification.He has written 8 books on quality, problem solving, and customer service. His In Plain English series has sold more than 10,000 copies globally. Cochran has trained thousands of people from leading organizations globally.
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