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Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
Cisco's IT Essentials: PC Hardware and Software curriculum introduces the skills needed to help meet growing demand for entrylevel information and communication technology (ICT) professionals. It covers the fundamentals of PC technology, networking, and security, and also introduces advanced concepts. While extensive online study resources are available, many have requested a lowcost printed resource for study offline. This booklet is that resource. Drawn directly from the online curriculum, it covers every skill and competency required by the new A+ exams (220801 and 220802):* Define IT and describe a computer's components* Protect self, equipment, and the environment* Assemble a desktop computer stepbystep, and install and navigate an operating system* Explain and perform preventive maintenance and basic troubleshooting* Upgrade or replace components of laptops and peripherals* Connect computers to networks* Implement basic security* Communicate well and behave professionally* Assess customer needs, analyze possible configurations, and recommend solutionsThis booklet enables students to study offline, highlight key points, and take handwritten notes. Its text is extracted wordforword, from the online course, and headings with exact page correlations link to the online course for classroom discussions and exam preparation. Icons direct readers to the online Cisco Networking Academy curriculum to take full advantage of the images, labs, and activities provided there.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
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