IT Process Models: Unification Of IT Process Models Into A Simple Framework Supplemented By Turkish Web Based Application,Used

IT Process Models: Unification Of IT Process Models Into A Simple Framework Supplemented By Turkish Web Based Application,Used

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IT of an organization has to be managed well to get desired result from usage of information technology. Up till now, various frameworks are developed to manage it well as COBIT and ITIL, containing all processes which can be handled in IT management. They are complementary frameworks rather than competitors. Due to this reason, organizations must implement both of them. This book provides organizations to meet requirements of these frameworks/standards which are process based frameworks and standards complementary to each other, with a unique implementation by taking unification of processes in a more simple and understandable way. Consequently, it provides reduction in the duplicate work and prevents inconsistencies that may occur. In addition, including CMMI level two requirements motivate the organization to implement higher maturity level of CMMI. Moreover, this study provides organizations to implement ISO/IEC 27001:2005 management structure which establish a foundation for extension to technical structure of it. Besides these, this study provides an alignment of frameworks model and COBIT and ITIL which helps organization to trace ITIL and COBIT simultaneously.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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We accept payments with :
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