Title
It s the Way You Say It: Becoming Articulate, WellSpoken, and Clear
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
A revised and updated edition of the detailed, downtoearth guide to speaking your mind effectivelyincludes useful exercises.The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they dont think they can change it. Its the Way You Say It is a thorough, nutsandbolts guide to becoming aware and taking control of how you communicate with others. Dr. Carol Fleming provides detailed advice and scores of exercises forUnderstanding how others hear you Dealing with specific speech problems Varying your vocal patterns to make your speech more dynamic Using grammar and vocabulary to increase your clarity and impact Reinforcing your message with nonverbal cues Conquering stage frightAn entire section of the book focuses on communication issues in the workplaceinterviews, presentations, voice mail, and more. In addition, Dr. Fleming puts a human face on her advice through vivid beforeandafter stories of forty men and women who came to her for help.No other skills will position you ahead of your competition as much as good speaking and presentation skills. No book approaches the depth and breadth of Dr. Carol Flemings Its the Way You Say It. Patricia Fripp, CSP, CPAE, keynote speaker, executive speech coach, and president of Fripp & Associates
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: How many pages does the book have? A: The book has two hundred sixty-four pages. This length allows for a comprehensive exploration of effective communication techniques.
- Q: What is the binding type of this book? A: The binding type is paperback. Paperback books are flexible and lightweight, making them easy to carry and read.
- Q: What are the book's dimensions? A: The book measures eight point five inches in height, eight point five six inches in length, and zero point seventy-one inches in width. This makes it a convenient size for reading.
- Q: Is this book suitable for beginners? A: Yes, this book is suitable for beginners. It provides clear exercises and guidance for anyone looking to improve their speaking skills.
- Q: What type of exercises are included in the book? A: The book includes various practical exercises designed to enhance your speaking abilities. These exercises cover aspects like vocal patterns and dealing with speech problems.
- Q: Who is the target audience for this book? A: The target audience includes professionals, students, and anyone interested in improving their communication skills. It is especially useful for people facing public speaking challenges.
- Q: How should I store this book? A: Store the book in a cool, dry place. Avoid direct sunlight to prevent fading and damage to the cover and pages.
- Q: Can I clean the pages if they get dirty? A: No, cleaning the pages is not recommended. Instead, keep the book in a protective cover to avoid dirt and stains.
- Q: What if the book arrives damaged? A: If the book arrives damaged, you should contact the seller for a replacement or refund. Most sellers have policies in place for such situations.
- Q: Is there a warranty for this book? A: No, there is typically no warranty for books. However, you can check the seller's return policy for any issues.
- Q: How can I improve my speaking skills quickly? A: To improve your speaking skills quickly, follow the exercises and advice provided in this book. Practice regularly to see noticeable improvements.
- Q: Can this book help with overcoming stage fright? A: Yes, the book provides techniques for conquering stage fright. It includes strategies for managing anxiety and presenting confidently.
- Q: What makes this book different from others on communication? A: This book stands out due to its practical, exercise-driven approach and real-life success stories that illustrate the effectiveness of the techniques.
- Q: Is this book recommended by professionals? A: Yes, the book is recommended by professionals, including keynote speakers and executive coaches. They praise its depth and practical advice.
- Q: Are there any success stories included in the book? A: Yes, the book features before-and-after stories of individuals who improved their communication skills through the author's guidance.
- Q: Does the author have credentials in communication? A: Yes, Dr. Carol Fleming is an expert in communication. She has extensive experience and credentials in helping individuals enhance their speaking abilities.