ITIL For Dummies, 2011 Edition,New
ITIL For Dummies, 2011 Edition,New
ITIL For Dummies, 2011 Edition,New

ITIL For Dummies, 2011 Edition,New

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ITIL For Dummies provides an easytounderstand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for ITrelated activities and the interactions of IT technical personnel with business customers and users. Understanding how ITIL can help you Getting to grips with ITIL processes and the service lifecycle Implementing ITIL into your day to day work Learn key skills in planning and carrying out design and implementation projects

⚠️ WARNING (California Proposition 65):

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

For more information, please visit www.P65Warnings.ca.gov.

  • Q: What is ITIL For Dummies, 2011 Edition about? A: ITIL For Dummies, 2011 Edition provides an introduction to IT service management based on best practices. It explains the five stages of the service lifecycle, helping readers understand how to improve IT services for better customer experience.
  • Q: Who is the author of ITIL For Dummies, 2011 Edition? A: The author of ITIL For Dummies, 2011 Edition is Farenden.
  • Q: What is the format of this book? A: The format of ITIL For Dummies, 2011 Edition is paperback.
  • Q: How many pages does ITIL For Dummies, 2011 Edition have? A: ITIL For Dummies, 2011 Edition contains 392 pages.
  • Q: When was ITIL For Dummies, 2011 Edition published? A: ITIL For Dummies, 2011 Edition was published on April 13, 2012.
  • Q: Is this book suitable for beginners? A: Yes, ITIL For Dummies, 2011 Edition is designed to be beginner-friendly, making it suitable for those new to IT service management.
  • Q: What topics are covered in ITIL For Dummies, 2011 Edition? A: The book covers key topics such as understanding ITIL processes, implementing ITIL practices, and planning design and implementation projects.
  • Q: Is ITIL For Dummies, 2011 Edition a good resource for IT professionals? A: Yes, it serves as a useful resource for IT professionals looking to enhance their understanding of ITIL and improve their service management skills.
  • Q: What is the condition of the book? A: The book is listed as in new condition.
  • Q: Can I learn how to implement ITIL in my organization using this book? A: Yes, ITIL For Dummies, 2011 Edition provides guidance on how to implement ITIL practices into day-to-day work.

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