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Itil Foundation Handbook Pocketbook: 2011,Used
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Now updated in line with the 2011 syllabus, this quickreference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling.This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.Aligned with the ITIL 2011 publications and syllabus.Provides relevant information, and enough detail and breadth of coverage to enable students to study for their foundation exam.Describes the key principles and practices of IT service management.References relevant sections of the core publications.
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- Q: What are the dimensions of the ITIL Foundation Handbook? A: The dimensions are four point four nine inches in length, zero point six three inches in width, and five point five five inches in height. This compact size makes it easy to carry.
- Q: How many pages does the ITIL Foundation Handbook have? A: The handbook contains one page. It's a quick-reference guide designed for efficient studying.
- Q: What type of binding does the ITIL Foundation Handbook have? A: The handbook is available in paperback binding. This type of binding is lightweight and convenient for travel.
- Q: How do I use the ITIL Foundation Handbook effectively? A: You can use the handbook as a quick-reference guide while studying for the ITIL foundation exam. It's designed to help you grasp key IT service management concepts.
- Q: Is the ITIL Foundation Handbook suitable for beginners? A: Yes, the handbook is ideal for beginners. It provides an introduction to ITIL concepts and is aligned with the 2011 syllabus.
- Q: Can I use the ITIL Foundation Handbook for exam preparation? A: Yes, it's specifically designed for exam preparation. It covers key principles and practices essential for the ITIL foundation exam.
- Q: What is the best way to keep the ITIL Foundation Handbook in good condition? A: To keep the handbook in good condition, store it in a dry place and avoid exposure to direct sunlight. This will help preserve the pages and the binding.
- Q: Is there any special care required for the ITIL Foundation Handbook? A: No special care is required beyond normal handling. Just ensure it remains clean and dry for optimal use.
- Q: How should I organize my study materials with the ITIL Foundation Handbook? A: Organize your study materials by aligning them with the sections of the handbook. This will help you reference information quickly while studying.
- Q: Can I return the ITIL Foundation Handbook if I'm not satisfied? A: Yes, the ITIL Foundation Handbook is typically returnable if you are not satisfied. Check the specific return policy of the retailer.
- Q: What should I do if my ITIL Foundation Handbook arrives damaged? A: If your handbook arrives damaged, contact the seller for a replacement or refund. Most retailers have policies in place for such issues.
- Q: Where can I find additional resources to complement the ITIL Foundation Handbook? A: You can find additional resources such as online courses and practice exams that align with the ITIL syllabus. These can enhance your understanding.
- Q: How does the ITIL Foundation Handbook compare to other ITIL study guides? A: The ITIL Foundation Handbook is concise and focuses on key principles, making it an efficient study aid compared to more comprehensive guides.
- Q: Is the ITIL Foundation Handbook relevant for IT professionals? A: Yes, it is relevant for IT professionals seeking to understand IT service management. It serves as a reference for best practices in the field.
- Q: What topics are covered in the ITIL Foundation Handbook? A: The handbook covers essential topics like service strategy, service design, service transition, and continual service improvement. It provides a comprehensive overview.