Title
ITIL V4 Complete Certification Guidebook: Study Guide to Pass In First Attempt,Used
Delivery time: 8-12 business days (International)
ITIL V4 Complete Certification GuidebookFind out what kind of preparation you need to pass the Information Technology Infrastructure Library (ITIL) 4 Foundation test on your first go. With the help of this guide, the author wants individuals to extend their comprehension regarding ITIL, which has turned out to be the standard structure for the IT support industry, its core values, and practices. You can figure out how the fourth industrial revolution has carried its new modifications with the help of ITIL 4. Also, you can discover the four key components of support management, and how they may be relevant to the successful assistance as well as significant worth for the clients. Besides, an individual may find out about the service value chain, the constant improvement model, the core values, and significantly more.ITIL ITIL is a (registered) Trade Mark of AXELOS Limited. All rights reserved.Topics covered in this book:Exams FundamentalsService OrganizationsService ManagementValueOrganizations and peopleServices and ProductsService OfferingsService relationshipsOutcomesCostsRisksUtility and WarrantyDimensions of service managementOrganizations and peopleInformation and TechnologyPartners and suppliersValue streams and processesService Value SystemOpportunity, Demand and ValueGovernanceGuiding PrinciplesFocus on valueStart where you areProgress and FeedbackCollaborate and PromoteThink and workKeep it simpleService Value ChainPlanningImproveEngageDesign and TransitionBuildDelivery and supportContinual improvementWhat is the vision?Where are we now?Where do we want to be?Take actionHow to keep the momentum?General Management PracticesManagement practicesContinuous ImprovementInformation Security ManagementRelationship ManagementSupplier ManagementArchitecture ManagementService management practicesChange ControlIncident ManagementProblem ManagementService deskService level managementService request managementIT Asset managementConclusionPractice test
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.