It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks,Used

It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks,Used

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SKU: SONG1591842727
Brand: Penguin
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During his many years as a senior executive at Starbucks, Howard Behar helped establish the Starbucks culture, which stresses people over profits. He coached hundreds of leaders at every level and helped the company grow into a worldrenowned brand. Now he reveals the ten principles that guided his leadershipand not one of them is about coffee. Behar shows that if you think of your staff as people (not labor costs) they will achieve amazing results. He discusses the importance of building trust, telling hard truths, thinking independently, and more. And he shares inside stories of key turning points for Starbucks, as it fought to hang on to its culture while growing exponentially.

⚠️ WARNING (California Proposition 65):

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

For more information, please visit www.P65Warnings.ca.gov.

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