Title
Juran On Leadership For Quality-used
Delivery time: 8-12 business days (International)
The Subject Of Management For Quality Has Undergone Rapid And Drastic Change As A Result Of Competition In The Marketplace And The Vulnerability Of Industrialized Societies That Depend Heavily On The Quality Of Goods And Services. In This Companion Volume To His Acclaimed Juran On Planning For Quality, J.M. Juran Provides Toplevel Managers With The Specific, Fieldtested Methods They Need To Successfully Lead Their Companies On The Quest For Superior Quality. Managers Have Long Recognized That The Most Sound Response To A Competitive Challenge Is To Become More Competitive. Today, Informed Managers Also Realize That Quality Improvement Is The Best Source Of Competitive Advantage. They Know That Return On Investment In Quality Improvement Projects Is Among The Highest Available. Yet, The Means By Which Management Can Supply The Leadership Necessary To Attain Quality Goals Remains Elusive. J.M. Juran Has Drawn On The Experiences Of Thousands Of Chief Executives In Companies Around The World To Create A Clear Plan Of Action Applicable To Any Industry, Whether Service Or Manufacturing. The Famous 'Juran Trilogy,' Clearly Presented Stepbystep, Shows How To Apply The Familiar Business Concepts Of Planning, Control, And Improvement To Quality Leadership. For Each Concept, Dr. Juran Provides A Succinct And Proven Series Of Actions. He Gives Criteria For Selecting Projectbyproject Improvements And Mobilizing A Team To Carry Them Out. He Also Describes A Realistic Timetable Of Implementation And Directs The Formation Of An Ongoing Quality Council Whose Job Is To Launch, Coordinate, And 'Institutionalize' Annual Quality Improvement. The Membership Of This Council, As Dr. Juran Insists, Must Come From The Ranks Of Senior Managers; The Stakes Are Too High For Upper Managers Not To Personally Become The Leaders And Members Of This Vital Council. Using Realworld Case Examples Of Highly Profitable Quality Improvements In Such Companies As Bethlehem Steel And Florida Power & Light, Dr. Juran Illustrates How To Guide A Company Into A Continuing Steep Rate Of Improvement. The Key, As Dr. Juran Emphasizes, Is That Quality Must Be Implemented From The Top Down. This Essential Handbook Makes Executive Leadership The Key To A Company'S Quality Revolution And To Producing The Real Cost Benefits Over Both The Short And Long Run That Superior Quality Brings.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
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Frequently Asked Questions
- Q: What is the main focus of 'Juran on Leadership for Quality'? A: 'Juran on Leadership for Quality' primarily focuses on providing management strategies and field-tested methods to help top-level managers lead their organizations towards superior quality in products and services.
- Q: Who is the author of this book? A: The author of 'Juran on Leadership for Quality' is J. M. Juran, a renowned figure in quality management.
- Q: What is the 'Juran Trilogy' mentioned in the book? A: The 'Juran Trilogy' consists of three key concepts: planning, control, and improvement, which are essential for effective quality leadership.
- Q: How many pages does this book contain? A: 'Juran on Leadership for Quality' contains a total of 376 pages.
- Q: What type of binding does this book have? A: This book is bound in hardcover.
- Q: When was 'Juran on Leadership for Quality' published? A: 'Juran on Leadership for Quality' was published on March 6, 1989.
- Q: Is the book suitable for all industries? A: Yes, the principles outlined in the book are applicable to any industry, whether in service or manufacturing.
- Q: What is the condition of the book? A: 'Juran on Leadership for Quality' is in new condition.
- Q: What leadership strategies does Juran recommend for quality improvement? A: Juran recommends forming a quality council from senior managers, setting clear action plans, and mobilizing teams to implement quality improvement projects.
- Q: Can this book help with competitive advantage in business? A: Yes, the book emphasizes that quality improvement is a key source of competitive advantage, helping businesses achieve higher returns on investment.