Just Culture

Just Culture

SKU: SONG147247578X
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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
15 days return policy
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A Just Culture Is A Culture Of Trust, Learning And Accountability. It Is Particularly Important When An Incident Has Occurred; When Something Has Gone Wrong. How Do You Respond To The People Involved? What Do You Do To Minimize The Negative Impact, And Maximize Learning? This Third Edition Of Sidney Dekkers Extremely Successful Just Culture Offers New Material On Restorative Justice And Ideas About Why Your People May Be Breaking Rules. Supported By Extensive Case Material, You Will Learn About Safety Reporting And Honest Disclosure, About Retributive Just Culture And About The Criminalization Of Human Error. Some Suspect A Just Culture Means Letting People Off The Hook. Yet They Believe They Need To Remain Able To Hold People Accountable For Undesirable Performance. In This New Edition, Dekker Asks You To Look At 'Accountability' In Different Ways. One Is By Asking Which Rule Was Broken, Who Did It, Whether That Behavior Crossed Some Line, And What The Appropriate Consequences Should Be. In This Retributive Sense, An 'Account' Is Something You Get People To Pay, Or Settle. But Who Will Draw That Line? And Is The Process Fair? Another Way To Approach Accountability After An Incident Is To Ask Who Was Hurt. To Ask What Their Needs Are. And To Explore Whose Obligation It Is To Meet Those Needs. People Involved In Causing The Incident May Well Want To Participate In Meeting Those Needs. In This Restorative Sense, An 'Account' Is Something You Get People To Tell, And Others To Listen To. Learn To Look At Accountability In Different Ways And Your Impact On Restoring Trust, Learning And A Sense Of Humanity In Your Organization Could Be Enormous.

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Secure Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.

Secure Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.

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