Title
Knowledge Management: The Catalyst for Electronic Government,Used
Delivery time: 8-12 business days (International)
Build a Solid Foundation of Knowledge Management Concepts and TheoriesKnowledge Management: The Catalyst for Electronic Government applies new methods from the private sector to the unique objectives of the public sector. With detailed case studies of applications in federal agencies, this invaluable new volume briefs you on the exciting potential of knowledge management to create a more efficient, responsive government and identifies the critical factors for successful implementation.You'll get an overview of knowledge management and learn how the fundamentals apply to the public sector. You'll discover the tools, technologies, and professional support services available for implementation. From both corporate and government leaders, you'll learn about best practices in this promising new discipline. Finally, you'll learn how to avoid common pitfalls from the experiences of early adopters in the federal government.You'll Learn About: * Why knowledge management is the driving force behind electronic government * How to assess whether your organization is ready for a knowledge management environment * Differences in roles and functions between knowledge management and information technology * Staff functions needed for a knowledge management environment * Key issues involved in managing knowledge embedded in documents * The role of the Chief Knowledge Officer * How to apply a methodology for financially justifying knowledge management initiatives * Why communities of practice are essential * How to merge customer relationship management and knowledge management
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
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Frequently Asked Questions
- Q: What is the main focus of 'Knowledge Management: The Catalyst for Electronic Government'? A: The book focuses on applying knowledge management concepts and theories from the private sector to the objectives of the public sector, particularly in electronic government.
- Q: Who is the author of this book? A: The author is Ramon C. Barquin.
- Q: What topics are covered in this book? A: The book covers topics such as the importance of knowledge management in electronic government, assessing organizational readiness, the roles of knowledge management and information technology, and best practices from corporate and government leaders.
- Q: How many pages does this book have? A: The book contains 560 pages.
- Q: What is the publication date of the book? A: The book was published on May 1, 2001.
- Q: What is the condition of the used book being sold? A: The used book is listed in good condition.
- Q: What type of binding does this book have? A: The book is available in hardcover binding.
- Q: Is there any information on the common pitfalls in knowledge management? A: Yes, the book discusses common pitfalls encountered by early adopters in the federal government to help organizations avoid similar mistakes.
- Q: Does this book include case studies? A: Yes, it includes detailed case studies of knowledge management applications in federal agencies.
- Q: What can I learn about the role of the Chief Knowledge Officer from this book? A: The book outlines the role of the Chief Knowledge Officer and its significance in managing knowledge within an organization.