Title
Kunden frs Leben: Die Erfolgsformel fr mehr Service und Kundenzufriedenheit (German Edition),New
Delivery time: 8-12 business days (International)
Das Buch ist eine praxisnahe Lektre, die jedem zu empfehlen ist, der sein Umternehmen fr den Dienst am Kunden fit machen will.'Handelsblatt'Kunden frs Leben' ist genauso anspruchsvoll und nchtern wie einfach und amsant. Hinter diesem Ratgeber zum Thema Kundenbindung verbirgt sich eine ausgereifte Theorie ber Management und Service. Carl Sewell gibt provozierende Ratschlge fr das Fhren eines Unternehmens, beschreibt seine individuelle Art des Qualittsmanagements und macht deutlich, wie er in seinem Unternehmen stndige Verbesserungen durchsetzt. Die Themen reichen von der Bezahlung der Mitarbeiter bis zur Gestaltung der Kundentoiletten. Sein oberstes Ziel, dem alles andere untergeordnet wird, ist die langfristige Kundenzufriedenheit. Carl Sewell und seine 250MillionenDollarFirma sind der beste Beweis fr die Gltigkeit seines Konzepts. 'Kunden frs Leben' ist eine Goldmine an guten Ideen.'In diesem Buch versteckt sich nichts Geringeres als eine voll ausgereifte Theorie ber Management und Kundenservice. Jedes Unternehmen knnte davon profitieren.'Tom Peters
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
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We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.